Customer-Focused Retail Associate - 30% Employee Discount

Ocean State; North Dartmouth (MA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Employee discount 30%

Job summary

Ocean State Job Lot (OSJL) is a leading retailer with over 150 stores across the Northeast. The Store Associate role supports customer experience by operating the register, assisting shoppers, and keeping shelves stocked and presentable.

You will unload deliveries, prep merchandise for the floor, and uphold safety and cleanliness standards throughout the shift. The position emphasizes friendly service, teamwork, and adherence to OSJL merchandising guidelines, while promoting loyalty programs and

Qualifications

• Basic math and reading skills are required.
• Legible handwriting as well as good verbal and written communication skills are required.

Responsibilities

• Build friendly rapport and provide exceptional service through exemplifying the T.R.E.A.T. model and fostering a welcoming environment.
• Operate a cash register efficiently, handle transactions accurately, and assist customers with product inquiries, item location, and purchases.
• Promote Company-wide customer initiatives like donations, loyalty programs, and special offers.
• Maintain accurate displays, restock assigned areas, and ensure OSJL merchandising standards are met.
• Unload deliveries according to Company processes, organize merchandise, and prepare it for the sales floor.
• Collaborate effectively and independently to achieve goals, proactively communicating opportunities for improvement to store leadership.
• Understand, support, and implement safety protocols throughout the store.
• Maintain a neat, organized, and safe environment for customers and associates through regular cleaning and janitorial tasks.

Skills

Math

Reading

Legible handwriting

Verbal communication

Written communication

Job description

Ocean State Job Lot (OSJL) is a leading retailer with over 150 stores across the Northeast. The Store Associate role supports customer experience by operating the register, assisting shoppers, and keeping shelves stocked and presentable.

You will unload deliveries, prep merchandise for the floor, and uphold safety and cleanliness standards throughout the shift. The position emphasizes friendly service, teamwork, and adherence to OSJL merchandising guidelines, while promoting loyalty programs and