Customer-Focused Retail Associate

Ollie; West Bend (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

Ollie’s is seeking a Sales Associate to greet customers, operate the register, and support promotions and donation programs. The role requires maintaining a neat front end, assisting with receiving and pricing, merchandising products, and communicating customer needs to Team Leaders.

The position emphasizes a clean store and responsive service. The candidate should be able to work evenings, weekends, and holidays, with strong communication, confidentiality, and detail-oriented skills.

Qualifications

• Must be able to work evenings, weekends, and holidays.
• Strong communication skills and ability to answer questions.
• Maintain confidentiality of information.
• Detail-oriented and accurate.
• Organize and prioritize tasks within tight timeframes.

Responsibilities

• Greet and acknowledge customers entering or exiting the store and at the front end.
• Operate the register accurately and efficiently.
• Be knowledgeable about promotions and donations to assist selling.
• Maintain a neat and organized front end workspace.
• Assist with receiving shipments, pricing, and merchandising.
• Communicate customer needs to Team Leaders as needed.
• Maintain store cleanliness and recover merchandise as required.
• Perform other duties as assigned.

Skills

Communication skills

Customer service

Interpersonal skills

Attention to detail

Time management

Job description

Ollie’s is seeking a Sales Associate to greet customers, operate the register, and support promotions and donation programs. The role requires maintaining a neat front end, assisting with receiving and pricing, merchandising products, and communicating customer needs to Team Leaders.

The position emphasizes a clean store and responsive service. The candidate should be able to work evenings, weekends, and holidays, with strong communication, confidentiality, and detail-oriented skills.