Retail Front End Specialist - Customer Care & Sales

Ollie; Plymouth (MA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

20% Associate discount

Voluntary benefits

Job summary

Ollie’s is hiring a Front End Specialist to assist customers and maintain the store’s appearance, with primary focus on the front end of store operations. The role includes cash register operation, merchandising, and supporting donation programs year-round.

The position requires a high school diploma (preferred), ability to work evenings, weekends, and holidays, and a positive, service-oriented attitude to engage customers.

Qualifications

• High school diploma or equivalent preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• A positive attitude and team player who wants to engage and serve customers.

Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
• Accurately and efficiently operate the cash register.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Support Ollie’s Army and other donation programs year-round.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain the store appearance and complete additional responsibilities as assigned.

Skills

Customer service

Team player

Promotions knowledge

Education

High school diploma or equivalent

Job description

Ollie’s is hiring a Front End Specialist to assist customers and maintain the store’s appearance, with primary focus on the front end of store operations. The role includes cash register operation, merchandising, and supporting donation programs year-round.

The position requires a high school diploma (preferred), ability to work evenings, weekends, and holidays, and a positive, service-oriented attitude to engage customers.