Customer-Focused Retail Associate

The TJX Companies, Inc.; Sierra Vista (AZ); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Paid time off

Job summary

Marshalls, part of The TJX Companies, Inc., in Sierra Vista, AZ, offers a role focused on delivering a highly satisfying customer experience and maintaining a clean, organized store environment. You may be cross-trained to support multiple areas to meet business needs.

Key duties include handling purchases and returns, promoting credit and loyalty programs, and upholding merchandising standards. The position emphasizes safety, integrity, and teamwork within a Fortune 100 off-price retailer.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Detail oriented

Job description

Marshalls, part of The TJX Companies, Inc., in Sierra Vista, AZ, offers a role focused on delivering a highly satisfying customer experience and maintaining a clean, organized store environment. You may be cross-trained to support multiple areas to meet business needs.

Key duties include handling purchases and returns, promoting credit and loyalty programs, and upholding merchandising standards. The position emphasizes safety, integrity, and teamwork within a Fortune 100 off-price retailer.