Customer-Focused Retail Associate

Ross Stores, Inc.; Enterprise (AL); On-site; USD 24,000 - 30,000; Full time

Job summary

Ross Stores, Inc. is hiring a Retail Associate to create a positive shopping experience for customers. You will greet customers, help with merchandise, and keep the store clean and well organized to support sales and brand standards.

You will engage customers on the floor and at the register, deliver friendly service, uphold safety protocols, and report issues to leadership to protect people and merchandise.

Qualifications

• Ability to effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet customers with eye contact, smiles and a friendly hello throughout the store.
• Assist customers with merchandise and questions in a polite and knowledgeable manner.
• Maintain a clean, well-merchandised store and adhere to company best practices and safety standards.
• Support cash handling, bagging, and processing transactions accurately at the register.

Skills

Customer service

Communication

Teamwork

Attention to detail

Tools

POS systems

Job description

Ross Stores, Inc. is hiring a Retail Associate to create a positive shopping experience for customers. You will greet customers, help with merchandise, and keep the store clean and well organized to support sales and brand standards.

You will engage customers on the floor and at the register, deliver friendly service, uphold safety protocols, and report issues to leadership to protect people and merchandise.