Customer-Focused Receptionist & Sales Support

Steve Sipes - State Farm Agent; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company parties

Job summary

Steve Sipes - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our Houston office. You will be the first point of contact for customers, handle calls, schedule appointments, and keep records organized.

The ideal candidate has receptionist or customer service experience, strong communication, and comfortable discussing insurance options. This role offers a competitive salary, benefits, and opportunities for advancement.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM familiarity

Tools

Microsoft Office

CRM systems

Job description

Steve Sipes - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our Houston office. You will be the first point of contact for customers, handle calls, schedule appointments, and keep records organized.

The ideal candidate has receptionist or customer service experience, strong communication, and comfortable discussing insurance options. This role offers a competitive salary, benefits, and opportunities for advancement.