Customer Relations Representative - State Farm Agent Team Member

Sipesinsures; Houston (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

A regional insurance agency in Houston is seeking a Customer Relations Representative to enhance customer experiences and support agency growth. This full-time position offers responsibilities such as managing inquiries, maintaining records, and implementing retention strategies. The ideal candidate should possess strong communication skills and a background in customer service. Competitive compensation ranging from $50,000 to $75,000 per year is offered, along with benefits such as health insurance and performance bonuses.

Qualifications

• Strong communication and problem-solving skills are essential for this role.
• Experience in customer service is preferred to handle inquiries effectively.
• Ability to manage high-stress situations calmly is crucial for customer satisfaction.

Responsibilities

• Manage customer inquiries and resolve issues promptly.
• Maintain customer records and update necessary information.
• Assist with strategies to retain customers effectively.
• Ensure customer satisfaction by coordinating with other departments.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle stress

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Houston, TX

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Steve Sipes - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

How to Apply

Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! www.sipesinsures.com Steve Sipes - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds. Compensation $50,000.00 - $75,000.00 per year Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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