Customer-Focused Receptionist & Insurance Team Member

State Farm Agent; Post Falls (ID); Sur place; USD 41 000 - 50 000; Plein temps

Avantages offerts par ce poste

Simple IRA

License reimbursement

Health insurance

Paid time off

Paid holidays

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Résumé du poste

Sue Breesnee - State Farm Agent is seeking a Receptionist to join our Post Falls, ID team. The role focuses on welcoming clients, scheduling, and managing inquiries to support a friendly, efficient office. You’ll engage customers, help with insurance-related conversations, and assist teammates to maintain smooth operations.

Ideal candidates are organized, detail-oriented, and eager to learn in a collaborative, low-drama workplace committed to community service and growth within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsabilités

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Connaissances

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Microsoft Office

Outils

CRM systems

Microsoft Office

Description du poste

Sue Breesnee - State Farm Agent is seeking a Receptionist to join our Post Falls, ID team. The role focuses on welcoming clients, scheduling, and managing inquiries to support a friendly, efficient office. You’ll engage customers, help with insurance-related conversations, and assist teammates to maintain smooth operations.

Ideal candidates are organized, detail-oriented, and eager to learn in a collaborative, low-drama workplace committed to community service and growth within the agency.