Customer-Focused Project Manager for On-Time Delivery

AAON; Redmond (OR); On-site; USD 72,000 - 88,000; Full time

Benefits offered by this job

Tuition reimbursement

Paid time off

Paid holidays

Healthcare + HSA

Profit sharing bonus

401(k) plan

Job summary

AAON in Redmond, OR is seeking a Project Manager – Customer Advocate who coordinates orders to ensure on-time delivery and high customer satisfaction. You will track progress, communicate across teams, and identify risks to keep projects aligned with customer expectations.

Work closely with engineering, manufacturing, and supply chain, maintaining documentation, supporting continuous improvement, and preparing status updates for leadership.

Qualifications

• Requires a Bachelor’s degree in Business, Engineering, or a related discipline.
• 2+ years of experience in project coordination, customer service, or a related role within a manufacturing or industrial environment.
• Or any combination of education and experience providing equivalent background.

Responsibilities

• Monitor customer orders from initiation through completion to ensure timely execution and delivery.
• Track project schedules and coordinate with internal teams to ensure resources are aligned with production needs.
• Identify potential risks such as delays or material shortages and escalate issues to appropriate stakeholders.
• Facilitate communication between internal departments and external representatives to ensure alignment on project status and expectations.
• Prepare and distribute project status updates and reports to support visibility and decision-making.
• Participate in project review meetings to gather updates and support issue resolution.
• Maintain accurate documentation related to project progress, timelines, and outcomes.
• Support continuous improvement efforts by documenting lessons learned and identifying opportunities for efficiency gains.

Skills

Organizational skills

Written and verbal communication

Basic project management

Cross-functional collaboration

Attention to detail

Problem solving

Education

Bachelor’s degree in Business/Engineering/related

Job description

AAON in Redmond, OR is seeking a Project Manager – Customer Advocate who coordinates orders to ensure on-time delivery and high customer satisfaction. You will track progress, communicate across teams, and identify risks to keep projects aligned with customer expectations.

Work closely with engineering, manufacturing, and supply chain, maintaining documentation, supporting continuous improvement, and preparing status updates for leadership.