Customer-Focused Parts Counter Specialist

Castongia Tractor Fowler; Fowler (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Life Insurance

401K Retirement Savings Plan

Paid Time Off

Paid Holidays

Job summary

Castongia Tractor Fowler is seeking a Parts Counter Sales Person to support our team and provide customers with exceptional experiences. You will thrive in a fast-paced, professional environment and work cooperatively with colleagues.

Responsibilities include overseeing the parts sales process, communicating with customers and staff, reading catalogs, handling quotes, and ensuring accurate pricing and orders. The role emphasizes friendly service, stock upkeep, and efficient daily operations.

Qualifications

• Proven ability to operate in a fast-paced environment.
• Experience or familiarity with auto parts sales preferred.
• Strong computer and math skills for pricing and quotes.
• Good organizational and time management capabilities.
• Ability to lift 50+ lbs as part of stock handling.
• Ability to read safety rules and manuals.
• Ability to calculate discounts, commissions, and part pricing.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with customers on parts status and pricing.
• Provide friendly, professional service to customers and staff.
• Read and interpret the parts catalog when looking up parts.
• Answer calls with price quotes and information.
• Review shop estimates to ensure correct parts and pricing.
• Provide high-level service to internal and external customers.
• Pull and fill orders from stock and maintain stock accuracy.
• Notify parts manager of out-of-stock parts or urgent needs.
• Locate out-of-stock parts from external sources as needed.
• Ensure internal part requests are billed on service orders.
• Receive payment from retail customers or secure credit authorization.
• Set up orders for daily shipment, delivery, or pickup.

Skills

Computer skills

Auto parts sales experience

Work in fast-paced environment

Organizational skills

Time management

Lift 50+ lbs

Read/interpret documents

Mathematical calculations (discounts,%

Education

High School Diploma or equivalent

Job description

Castongia Tractor Fowler is seeking a Parts Counter Sales Person to support our team and provide customers with exceptional experiences. You will thrive in a fast-paced, professional environment and work cooperatively with colleagues.

Responsibilities include overseeing the parts sales process, communicating with customers and staff, reading catalogs, handling quotes, and ensuring accurate pricing and orders. The role emphasizes friendly service, stock upkeep, and efficient daily operations.