Customer-Focused Insurance Account Rep & Growth Path

Mallory Pfingstler - State Farm Agent; Smithville (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Mallory Pfingstler - State Farm Agent is seeking an Account Representative to support daily operations and grow the agency through strong customer relations. You will act as a liaison between customer needs and agency departments, proactively marketing relevant products and services to improve customers' lives.

The ideal candidate has experience in sales and customer service, excels at communication, and enjoys helping others in a collaborative, growth-oriented environment.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries on product availability, coverage, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

Job description

Mallory Pfingstler - State Farm Agent is seeking an Account Representative to support daily operations and grow the agency through strong customer relations. You will act as a liaison between customer needs and agency departments, proactively marketing relevant products and services to improve customers' lives.

The ideal candidate has experience in sales and customer service, excels at communication, and enjoys helping others in a collaborative, growth-oriented environment.