Customer-Focused Hardware Sales Associate

E&H Ace Hardware; Wooster (OH); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Benefits: health, dental, vision, 401k

Career development and growth

Local family-owned culture

Job summary

E&H Ace Hardware in Wooster, OH is seeking a friendly Sales Associate to help customers find the right home improvement products. You will greet customers, recommend products, maintain shelves, and support a fast-paced store.

Ideal candidates have a high school diploma, enjoy DIY projects, excellent communication, and teamwork. Knowledge of POS systems is a plus; this role offers competitive pay and benefits. Training and growth opportunities available.

Qualifications

• High school diploma or equivalent.
• Passion for DIY home improvement and hardware products valued.
• Excellent customer service and communication skills.
• Positive attitude and strong desire to help customers.
• Ability to work well in a team and collaborate with others.
• Strong work ethic, attention to detail, and ability to thrive in a fast-paced environment.
• Basic computer skills and familiarity with point-of-sale systems preferred.

Responsibilities

• Greet and assist customers with a friendly, helpful attitude.
• Build lasting customer relationships by offering personalized product recommendations.
• Proactively support customers on the sales floor to meet their needs.
• Develop strong knowledge of store products, promotions, and services.
• Help customers locate products, explain features, and suggest alternatives.
• Demonstrate proper product and tool usage when needed.
• Maintain a clean, organized, and safe store environment.
• Stock shelves, check inventory, and assist with receiving deliveries.
• Ensure product displays and signage are neat and well-stocked.
• Work closely with team members to meet sales goals and support smooth store operations.
• Support management and other associates in daily tasks.
• Maintain a positive and energetic attitude contributing to a friendly work atmosphere.
• Help achieve daily, weekly, and monthly sales targets.
• Share ideas to improve sales, product placement, and store performance.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

POS familiarity

Education

High school diploma

Tools

Point-of-sale systems

Job description

E&H Ace Hardware in Wooster, OH is seeking a friendly Sales Associate to help customers find the right home improvement products. You will greet customers, recommend products, maintain shelves, and support a fast-paced store.

Ideal candidates have a high school diploma, enjoy DIY projects, excellent communication, and teamwork. Knowledge of POS systems is a plus; this role offers competitive pay and benefits. Training and growth opportunities available.