DIY Hardware Sales Specialist - Customer-First & Growth

E&H Hardware Group, LLC; Garrettsville (OH); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) benefits for full‑time team

Employee discounts

Job summary

E&H Ace Hardware in Ohio is seeking a friendly Sales Associate to assist customers, recommend products, and keep the store organized. You will learn product details, promotions, and services while helping customers find the right hardware items for home projects.

Ideal candidates value excellent service, communicate well, and enjoy teamwork. The role includes daily customer interaction, floor support, and maintaining a clean, safe environment for customers and colleagues.

Qualifications

• Excellent customer service and communication skills.
• Positive attitude and strong desire to help customers.
• Ability to work well in a team and collaborate with others.
• Basic computer skills and familiarity with point‑of‑sale systems preferred.

Responsibilities

• Greet and assist customers with a friendly, helpful attitude.
• Build lasting customer relationships by offering personalized product recommendations.
• Proactively support customers on the sales floor to meet their needs.
• Develop strong knowledge of store products, promotions, and services.
• Help customers locate products, explain features, and suggest alternatives.
• Demonstrate proper product and tool usage when needed.
• Maintain a clean, organized, and safe store environment.
• Stock shelves, check inventory, and assist with receiving deliveries.
• Ensure product displays and signage are neat and well‑stocked.
• Work closely with team members to meet sales goals and support smooth store operations.

Skills

Customer service

Communication

Teamwork

POS systems

Attention to detail

Basic computer skills

Education

High school diploma or equivalent

Job description

E&H Ace Hardware in Ohio is seeking a friendly Sales Associate to assist customers, recommend products, and keep the store organized. You will learn product details, promotions, and services while helping customers find the right hardware items for home projects.

Ideal candidates value excellent service, communicate well, and enjoy teamwork. The role includes daily customer interaction, floor support, and maintaining a clean, safe environment for customers and colleagues.