Customer-Focused Hardware & Home Improvement Sales Associate

Central Network Retail Group, LLC (CNRG); Andover (MN); On-site; USD 19,286 - 24,796; Full time

Job summary

Central Network Retail Group, LLC is seeking a motivated Customer Service associate in Minnesota. You will greet customers, assess needs, and direct them to the right products while providing knowledge on selection, use, and installation of lumber and hardware items.

You will perform sales counter tasks, answer phone inquiries, merchandise shelves, and assist with loading and inventory tasks. A friendly demeanor and basic math, reading, and communication skills are essential.

Qualifications

• Previous retail sales or customer service experience preferred.
• Strong math, reading, writing and speaking skills.
• Friendly demeanor and problem-solving abilities.
• Good organizational skills and the ability to communicate by phone and email.
• Basic knowledge of lumber, building materials, or hardware products.

Responsibilities

• Greet customers and understand their needs with open-ended questions.
• Direct customers to suitable products and provide product knowledge.
• Handle sales counter tasks: order entry, price lookup, and special orders.
• Respond to phone inquiries politely with helpful information.
• Merchandise shelves and fixtures according to planograms; stock and front products.
• Assist with loading of items and cycle counting; ensure accurate pricing.

Skills

Customer service

Communication

Problem solving

Organization

Phone & email communication

Education

High school diploma or equivalent

Tools

Lumber/building materials knowledge

Job description

Central Network Retail Group, LLC is seeking a motivated Customer Service associate in Minnesota. You will greet customers, assess needs, and direct them to the right products while providing knowledge on selection, use, and installation of lumber and hardware items.

You will perform sales counter tasks, answer phone inquiries, merchandise shelves, and assist with loading and inventory tasks. A friendly demeanor and basic math, reading, and communication skills are essential.