Customer-Focused General Merchandise Clerk

Hy-Vee; Jacksonville (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Hy-Vee in Jacksonville, FL is seeking a General Merchandise Clerk to support the General Merchandise department. You will provide prompt, friendly customer service, stock, face, and replenish merchandise, and help maintain clean, well-organized aisles.

The role requires strong interpersonal skills, the ability to learn customers’ names, and teamwork with store colleagues. This is an on-site, hourly position with some lifting and standing, and employment is contingent on a pre-employment drug

Qualifications

• No formal education required; six months to a year of related work experience preferred.

Responsibilities

• Provides prompt, efficient and friendly customer service in all interactions.
• Smiles and greets customers in a friendly manner in and out of the department.
• Assists customers by guiding them to products and addressing requests; aids in loading/unloading items.
• Answers the telephone promptly and offers helpful service to callers.
• Works with coworkers as a team to ensure customer satisfaction and a pleasant environment.
• Maintains cleanliness and proper sanitation in the work area.
• Rotates, faces, and replenishes merchandise; ensures quality standards.

Skills

Customer service

Problem solving

Arithmetic

Tools

POS equipment

Credit card processing

Computer

Job description

Hy-Vee in Jacksonville, FL is seeking a General Merchandise Clerk to support the General Merchandise department. You will provide prompt, friendly customer service, stock, face, and replenish merchandise, and help maintain clean, well-organized aisles.

The role requires strong interpersonal skills, the ability to learn customers’ names, and teamwork with store colleagues. This is an on-site, hourly position with some lifting and standing, and employment is contingent on a pre-employment drug