Customer-Focused General Merchandise Clerk

Hy-Vee; Columbia Township (MO); Presencial; USD 17 000 - 21 000; Tempo integral

Resumo da oferta

Hy-Vee in Missouri seeks a General Merchandise Clerk to provide prompt, friendly service, rotate and replenish merchandise, and maintain clean, well-displayed aisles. You will greet customers, assist in locating products, and work with coworkers to ensure a positive shopping experience.

No formal education required; 6 months to 1 year of related work preferred. The role involves operating registers, supporting inventory, and upholding store standards.

Qualificações

• Excellent customer service skills.
• Ability to solve practical problems; interpret instructions.
• Ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.

Responsabilidades

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether in the designated department or elsewhere in the store.
• Learns customers’ names and addresses them by name when possible.
• Assists customers by guiding them to products, securing items, loading heavy items, noting requests, and supporting the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to callers.
• Works with coworkers as a team to ensure customer satisfaction and a pleasant work environment.
• Maintains sanitation and keeps the work area clean and neat.
• Rotates, faces, replenishes merchandise and maintains high quality standards.
• Anticipates product needs daily for the department.
• Reviews department status for cleanliness, quality and quantity.
• Checks in product, stores it, and reviews invoices.
• Operates department registers and processes payments where applicable.
• Assists with inventory and maintains displays.

Conhecimentos

Customer service

Teamwork

Communication

Problem solving

Professionalism

Descrição da oferta de emprego

Hy-Vee in Missouri seeks a General Merchandise Clerk to provide prompt, friendly service, rotate and replenish merchandise, and maintain clean, well-displayed aisles. You will greet customers, assist in locating products, and work with coworkers to ensure a positive shopping experience.

No formal education required; 6 months to 1 year of related work preferred. The role involves operating registers, supporting inventory, and upholding store standards.