Customer-First General Merchandise Clerk

hyvee; North Carolina; Presencial; USD 17 000 - 22 000; Tempo integral

Resumo da oferta

Hy-Vee's General Merchandise Clerk role focuses on delivering prompt, friendly service while stocking, facing, and replenishing merchandise to keep displays clean and appealing.

The ideal candidate will have strong customer service skills, the ability to learn products quickly, and perform routine store tasks with accuracy. This on-site role requires reliability and teamwork in a fast-paced retail environment.

Qualificações

• No education requirement; 6–12 months related work experience preferred.
• Excellent customer service skills and communication.
• Ability to perform arithmetic calculations (fractions/percentages).

Responsabilidades

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
• Makes an effort to learn customers' names and to address them by name whenever possible
• Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, noting and passing along customer suggestions or requests
• Answers the telephone promptly and provides friendly, helpful service to customers who call
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
• Rotates, faces, and replenishes merchandise and ensures highest quality standards are met
• Anticipates product needs for the department on a daily basis
• Reviews department status for cleanliness, product quality and quantity
• Checks in product, puts product away, and may review invoices
• Runs the department registers and receives payment, makes change, etc., where applicable
• Assists with inventory as requested
• Maintains displays in the department and throughout the store
• Removes trash in a timely manner
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Adheres to company policies and individual store guidelines
• Reports to work when scheduled and on time

Conhecimentos

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Ferramentas

Visa credit card machine

Descrição da oferta de emprego

Hy-Vee's General Merchandise Clerk role focuses on delivering prompt, friendly service while stocking, facing, and replenishing merchandise to keep displays clean and appealing.

The ideal candidate will have strong customer service skills, the ability to learn products quickly, and perform routine store tasks with accuracy. This on-site role requires reliability and teamwork in a fast-paced retail environment.