Customer-Focused General Merchandise Associate

Hy-Vee; Lee's Summit (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee is seeking a General Merchandise Clerk in Lee's Summit, MO. You will deliver prompt, friendly customer service, rotate and face merchandise, and maintain neat store displays. You’ll assist shoppers by guiding them to products, helping with heavy items and communicating customer requests to improve the shopping experience.

The role supports the General Merchandise department, with responsibilities including cash handling, stocking, and maintaining cleanliness in a fast-paced environment.

Qualifications

• No education requirement; over six months to a year of related work experience preferred.
• Excellent customer service skills and the ability to engage with customers politely and efficiently.
• Strong arithmetic and basic office tasks, including filing, posting, and basic data entry.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting care and patience in all customer interactions.
• Rotates, faces, and replenishes merchandise and ensures displays are clean and well-stocked.
• Assists customers by guiding them to products, helping with heavy items, and noting customer requests.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting relations

Tools

Computer

Video terminal

Visa card machine

BASS

Compactor

Power jacks

Two-wheeler

Produce cart

Job description

Hy-Vee is seeking a General Merchandise Clerk in Lee's Summit, MO. You will deliver prompt, friendly customer service, rotate and face merchandise, and maintain neat store displays. You’ll assist shoppers by guiding them to products, helping with heavy items and communicating customer requests to improve the shopping experience.

The role supports the General Merchandise department, with responsibilities including cash handling, stocking, and maintaining cleanliness in a fast-paced environment.