Customer-Focused Food Service Team Member

El Pollo Loco; California; On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

No overnight hours

Employee discount on food

Excellent career growth potential

Flexible Schedule

Medical, Dental, and Vision Insurance

Employee Assistance Program

Flexible spending accounts, Legal &Pet

401(K) plan with match

Discounts on theme parks, movie tikkes

Job summary

El Pollo Loco is hiring a Service Team Member to greet guests, assemble orders, prep items, and ensure fast, accurate service. You’ll be part of a team delivering flavorful, high-quality food while maintaining cleanliness and a welcoming environment.

Competitive pay with benefits and growth opportunities are available, including flexible full-time or part-time hours and employee discounts. No overnight shifts, and opportunities for advancement within the company.

Qualifications

• Previous experience in customer service or food service is preferred but not required.

Responsibilities

• Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards.
• Greet and assist customers with their orders in a friendly and helpful manner.
• Continuously strive to meet or exceed customer expectations and satisfaction.
• Assist in preparing food items in strict compliance with company recipes and procedures.
• Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
• Use suggestive selling to complete the customer experience and increase sales.

Skills

Customer service

Cash handling

Friendly communication

Job description

El Pollo Loco is hiring a Service Team Member to greet guests, assemble orders, prep items, and ensure fast, accurate service. You’ll be part of a team delivering flavorful, high-quality food while maintaining cleanliness and a welcoming environment.

Competitive pay with benefits and growth opportunities are available, including flexible full-time or part-time hours and employee discounts. No overnight shifts, and opportunities for advancement within the company.