Customer-Focused Food Service Specialist

H-E-B; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B in Houston, TX is hiring a Food Service Representative to keep departments well-stocked and clean while delivering exceptional customer service. You will prepare, package, and merchandise fresh products daily, and ensure compliance with food safety and sanitation standards.

The role involves handling orders by phone or in person, assisting customers with selections, and supporting bakery, deli, and prepared foods sections as needed. Strong teamwork and quick learning are valued.

Qualifications

• HS Diploma or GED or equivalent is required.
• Strong customer service and interpersonal skills are essential.
• Ability to read and write clearly and work in a fast-paced retail setting.

Responsibilities

• Provides superior customer service.
• Takes orders by telephone or in person.
• Answers questions and assists customers with selections.
• Prepares, packages, merchandise fresh products daily.
• Slices, labels, rotates, and culls products for quality.
• Uses ordering systems to support sales and inventory.
• Cleans and sanitizes display cases and maintains equipment.
• Follows food safety and sanitation standards.
• Records production and shrink for planning.
• Assists in bakery, deli, and prepared foods areas as needed.

Skills

Knowledge of computer systems and...

Strong customer service skills

Communication & interpersonal skills

Reading & writing

Planning & organizing

Fast-paced environment adaptability

Education

HS Diploma or GED

Tools

Fresh Production Planner

MSI

PAW

Job description

H-E-B in Houston, TX is hiring a Food Service Representative to keep departments well-stocked and clean while delivering exceptional customer service. You will prepare, package, and merchandise fresh products daily, and ensure compliance with food safety and sanitation standards.

The role involves handling orders by phone or in person, assisting customers with selections, and supporting bakery, deli, and prepared foods sections as needed. Strong teamwork and quick learning are valued.