Customer-Focused Floor Associate (ReStore)

Habitat Broward; Fort Lauderdale (FL); On-site; USD 21,000 - 22,000; Part time

Job summary

Habitat Broward ReStore in Fort Lauderdale is seeking a part-time associate to assist staff, maintain a clean, organized store and provide excellent customer service. The role involves stocking donations, helping customers, and guiding volunteers in a busy retail environment.

The position requires physical stamina to lift and move items, collaborative teamwork, and reliable attendance, including Saturdays. Approximately 28 hours per week between 9am-6pm.

Qualifications

• Friendly and helpful with good customer service skills.
• Willingness to help a diverse customer base.
• Self-motivated.
• Must be able to handle tasks that require physical strength and endurance such as lifting 25 pounds, carrying, pushing and pulling.
• Ability to work in a warehouse environment.
• Ability to operate all equipment necessary to perform the job.
• Ability to stand for an extended period of time.
• Ability to communicate in English with customers and other staff.
• Ability to read, count and write to accurately complete the job.
• Ability to pass a drug test and a background check.

Responsibilities

• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer or donor, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
• Maintain an awareness of all promotions and advertisements
• Communicate customer requests to management
• Assist staff in maintaining safe, clean and adequate work environment and equipment.
• Lead volunteers and provide them with a positive volunteer experience.
• Safely load and unload (often heavy) donations and purchases.
• Helping customers take purchased items out to their vehicles
• Stocking and organizing donations according to staff requirements
• Disposing of materials as needed
• Any other tasks as assigned by manager.

Skills

Customer service

English proficiency

Physical stamina

Teamwork

Heavy lifting

Job description

Habitat Broward ReStore in Fort Lauderdale is seeking a part-time associate to assist staff, maintain a clean, organized store and provide excellent customer service. The role involves stocking donations, helping customers, and guiding volunteers in a busy retail environment.

The position requires physical stamina to lift and move items, collaborative teamwork, and reliable attendance, including Saturdays. Approximately 28 hours per week between 9am-6pm.