Customer-Focused Deli & Bakery Specialist

Kroger Co.; Madison (MS); On-site; USD 21,000 - 32,000; Full time

Job summary

Kroger Co. in Madison, MS is seeking a Deli Clerk responsible for serving customers, slicing deli meats and cheeses, and preparing deli/bakery/bistro items while maintaining product knowledge.

You will ensure food safety, proper temperatures, packaging, labeling and inventory, and provide samples while offering friendly, helpful service in a busy store.

The role requires strong communication, ability to handle stress, and a willingness to assist customers including minors and older adults.

Qualifications

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Must be at least 18 years of age.

Responsibilities

• Promote trust and respect among associates
• Create an environment where customers feel welcome by answering questions about products in the department and store
• Gain knowledge of products and respond to questions with suggestions
• Slice deli meats and cheeses to customer requests using deli equipment
• Prepare deli/bakery/bistro items per customer requests using bakery equipment
• Offer product samples to help customers discover new items
• Inform customers of deli/bakery/bistro specials
• Provide customers with fresh products in correct portions to prevent shrink
• Recommend deli/bakery/bistro items to meet customer needs
• Use equipment according to company guidelines
• Prepare food to company standards
• Package, label and inventory ingredients
• Check product quality and review sell-by dates
• Use kitchen equipment (stove, scale, fryer, steamer, robot coupe)
• Label, stock and inventory merchandise
• Report ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with ads
• Adhere to food safety regulations and guidelines
• Maintain proper temperatures and temperature logs
• Reinforce safety programs and identify unsafe conditions
• Inspect equipment and report repairs
• Notify management of accidents
• Report safety risks or illegal activity
• Work cooperatively in a fast-paced and stressful environment
• Manage conflicts constructively
• Act with honesty and integrity regarding information
• Follow directions and seek help to resolve issues
• Assist minors, individuals with special needs, and older adults
• Perform essential functions with or without accommodations

Skills

Stress management

Effective communication

Basic math

18+ years old

Job description

Kroger Co. in Madison, MS is seeking a Deli Clerk responsible for serving customers, slicing deli meats and cheeses, and preparing deli/bakery/bistro items while maintaining product knowledge.

You will ensure food safety, proper temperatures, packaging, labeling and inventory, and provide samples while offering friendly, helpful service in a busy store.

The role requires strong communication, ability to handle stress, and a willingness to assist customers including minors and older adults.