Customer-Focused Counter Sales & Warehouse Associate

Butler Supply Inc; Columbia (IL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Great work environment

401K plan with company match

Health, Dental, Vision insurance

Paid vacation

Paid sick time

Holidays

Educational opportunities

Advancement opportunities

Job summary

Butler Supply Inc. is seeking a customer-focused associate to assist customers, process orders, and coordinate deliveries in a fast-paced environment.

The role emphasizes accurate record keeping, strong communication, and teamwork. A Class E license is required or obtainable, with forklift operation experience preferred. A safe, professional demeanor helps ensure exceptional service and growth for the team.

Qualifications

• Knowledge of electrical and/or plumbing products is strongly preferred.
• Strong attention to detail.
• Able to juggle multiple tasks and responsibilities.
• Strong problem solving skills.
• Customer service attitude, friendly demeanor.
• Good communication skills.
• Must have or be able to obtain, a Class E license.
• Good driving record.
• Ability to preserve confidential information.
• Team player, able to work well under pressure.
• Acceptable computer aptitude.

Responsibilities

• Assist customers at the counter and over the phone.
• Release tickets and coordinate deliveries.
• Resolve issues and provide solutions to customer challenges.
• Maintain accurate records and protect confidential information.
• Operate material handling equipment safely.

Skills

Customer service

Attention to detail

Multi-tasking

Communication skills

Class E license

Tools

Forklift operation

Pallet jack operation

Job description

Butler Supply Inc. is seeking a customer-focused associate to assist customers, process orders, and coordinate deliveries in a fast-paced environment.

The role emphasizes accurate record keeping, strong communication, and teamwork. A Class E license is required or obtainable, with forklift operation experience preferred. A safe, professional demeanor helps ensure exceptional service and growth for the team.