Customer-Focused Closet & Organization Specialist

Container Store; Livingston (NJ); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Rewarding pay

Health / dental / vision plans

401(k) retirement plan

Employee benefits portal

Sick pay & PTO

Product discounts

Job summary

The Container Store is seeking a Retail Employee / Project Specialist in Livingston, NJ to help customers in-store and via curbside pickup. You will greet shoppers, suggest storage solutions, design and sell custom closets, and process transactions with a focus on an exceptional customer experience.

Full-time associates receive benefits including health plans, a 401(k), and discounts. The role emphasizes flexible scheduling and active customer engagement to solve organizational challenges.

Qualifications

• High school diploma preferred.
• Retail sales experience a plus.
• Strong computer skills.
• Enjoys engaging with people and connecting with customers.
• Understands retail is an ever-changing industry and requires flexibility in scheduling.
• Must be at least 18 years of age.

Responsibilities

• Welcomes and greets all customers either as Host in the front entrance or throughout the store
• Connects with our customers throughout the store suggesting solutions to their organizational challenges
• Designs and sells custom closets and other storage and organization solutions
• Serves as a register person with strong focus on providing a great customer experience during check out
• Introduces and enrolls customers in our rewards program
• Works merchandise processing during early morning or evenings (based on the schedule)
• Maintains the Sales Floor – keeping shelves full and presented according to our brand standards.
• Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming
• Processes customers’ orders for curbside pick-up and/or delivery
• Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
• Actively engages with customers to solve their organizational challenges

Skills

Customer service

Retail experience

Strong computer skills

People skills

Education

High school diploma

Tools

POS systems

Job description

The Container Store is seeking a Retail Employee / Project Specialist in Livingston, NJ to help customers in-store and via curbside pickup. You will greet shoppers, suggest storage solutions, design and sell custom closets, and process transactions with a focus on an exceptional customer experience.

Full-time associates receive benefits including health plans, a 401(k), and discounts. The role emphasizes flexible scheduling and active customer engagement to solve organizational challenges.