Customer Experience & Closet Design Specialist

Container Store; Corte Madera (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health, dental, and vision plans

401(k) retirement plan

Product discounts on store merchandise

Paid holidays

Job summary

The Container Store is seeking a Retail Employee / Project Specialist in Corte Madera, CA to provide an amazing in-store and pickup experience. You will greet customers, suggest storage solutions, and assist with design of custom closets while handling checkout and rewards enrollment.

This role supports curbside pickup, stockroom organization, and store cleanliness, with a strong emphasis on timely, accurate service and a friendly, knowledgeable approach.

Qualifications

• High school diploma preferred.

Responsibilities

• Welcomes and greets all customers either as Host in the front entrance or throughout the store.
• Connects with our customers throughout the store suggesting solutions to their organizational challenges.
• Designs and sells custom closets and other storage and organization solutions.
• Serves as a register person with strong focus on providing a great customer experience during check out.
• Introduces and enrolls customers in our rewards program.
• Works merchandise processing during early morning or evenings (based on the schedule).
• Maintains the Sales Floor – keeping shelves full and presented according to our brand standards.
• Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming.
• Processes customers’ orders for curbside pick-up and/or delivery.
• Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store.
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail.
• Actively engages with customers to solve their organizational challenges.

Education

High school diploma preferred

Job description

The Container Store is seeking a Retail Employee / Project Specialist in Corte Madera, CA to provide an amazing in-store and pickup experience. You will greet customers, suggest storage solutions, and assist with design of custom closets while handling checkout and rewards enrollment.

This role supports curbside pickup, stockroom organization, and store cleanliness, with a strong emphasis on timely, accurate service and a friendly, knowledgeable approach.