Customer-Focused Cashier & Service Associate

Floor & Decor Holdings Inc. (old); Naples (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401k match

Stock purchase plan

Referral bonus

Medical insurance

Paid time off

Holidays

Job summary

Floor & Decor is seeking a Cashier (Customer Service Associate) in Naples, FL. This role greets customers, processes transactions at checkout and handles returns with a focus on exceptional service.

Both full-time and part-time positions are available, with a base pay starting at $15.00 per hour and higher starting pay based on experience. The incumbent will stock merchandise, assist customers with projects, and support store operations while upholding safety and company values.

Qualifications

• Minimum age 18 years or older.
• Knowledge of basic math required.
• Customer service experience required.
• May travel to other stores for support.

Responsibilities

• Greet customers in a helpful, courteous manner.
• Assist customers, recommend products, and drive sales.
• Provide excellent customer service and exceed expectations.
• Follow safety procedures and company policies.
• Process transactions at checkout using POS system.
• Handle refunds and exchanges per guidelines.
• Open/close registers and manage cash procedures.
• Answer telephone according to guidelines.
• Stock and display merchandise; create price tags.

Skills

Basic math

Customer service

Friendly & enthusiastic

Job description

Floor & Decor is seeking a Cashier (Customer Service Associate) in Naples, FL. This role greets customers, processes transactions at checkout and handles returns with a focus on exceptional service.

Both full-time and part-time positions are available, with a base pay starting at $15.00 per hour and higher starting pay based on experience. The incumbent will stock merchandise, assist customers with projects, and support store operations while upholding safety and company values.