Customer-Focused Cashier & Merchandising Associate

Goodwill Houston; Houston (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

Goodwill Houston is seeking a Cashier to deliver high-quality customer service at the Donated Goods Program store. You will handle transactions, assist customers, and promote loyalty and donation-related programs while maintaining a clean, organized sales floor and a friendly environment.

The role requires basic math, strong communication, and reliable transportation. Prior retail experience is a plus, and you will report to the Store Manager in a non-exempt, full-time capacity.

Qualifications

• High school diploma or equivalent preferred.
• Basic math functions (addition, subtraction, multiplication, and division).
• Effective communication with individuals of diverse personalities and styles.
• Excellent customer service skills.
• Retail sales experience is preferred.
• Must have reliable transportation.

Responsibilities

• Greet customers and answer basic questions about store operations, merchandise, and programs to create a positive shopping experience.
• Operate electronic cash registers, credit card devices, and POS systems to process transactions accurately.
• Inform customers about the Loyalty Rewards Program and assist with enrollment.
• Promote and encourage customer participation in Change Round Up to support GWH’s mission and services.
• Move merchandise from processing areas to the sales floor and ensure timely restocking.
• Arrange new goods according to planograms and store layouts for consistent product flow.
• Maintain a full, organized, and visually appealing sales floor; rotate stock as needed.
• Keep the cash wrap area clean and organized, and ensure smooth transaction flows.

Skills

Customer service

Communication

Math skills

Education

High school diploma or equivalent

Job description

Goodwill Houston is seeking a Cashier to deliver high-quality customer service at the Donated Goods Program store. You will handle transactions, assist customers, and promote loyalty and donation-related programs while maintaining a clean, organized sales floor and a friendly environment.

The role requires basic math, strong communication, and reliable transportation. Prior retail experience is a plus, and you will report to the Store Manager in a non-exempt, full-time capacity.