Customer‑Focused Cashier | Growth & Benefits Ahead

Floor & Decor; Greenwood (IN); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k with company match

Employee stock purchase plan

Referral bonus program

Insurance plans

Job summary

Floor & Decor in Greenwood, IN is seeking a friendly Cashier (Customer Service Associate) to welcome customers, process transactions at the POS, handle returns, and help maintain store presentation. Both full-time and part-time positions are available.

You will engage with customers, answer questions about products, follow cash-handling guidelines, and support store operations. The role emphasizes customer service excellence and teamwork in a fast-paced home improvement environment.

Qualifications

• Must be 18 years or older
• Knowledge of basic math skills
• Customer service experience
• Potential travel to other stores for support.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance of the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Be able to create price tags and merchandise signs.

Skills

Friendly & Enthusiastic

Entrepreneur & Hard-working

Honest & Accountable

Job description

Floor & Decor in Greenwood, IN is seeking a friendly Cashier (Customer Service Associate) to welcome customers, process transactions at the POS, handle returns, and help maintain store presentation. Both full-time and part-time positions are available.

You will engage with customers, answer questions about products, follow cash-handling guidelines, and support store operations. The role emphasizes customer service excellence and teamwork in a fast-paced home improvement environment.