Customer-Focused Branch Banker — Service & Sales

Sunflower Bank Mortgage Lending; Santa Fe (NM); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k) Plan with match

Health Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Paid Time Off

Volunteer Leave

Paid Holidays

Job summary

Sunflower Bank, N.A. is seeking an energetic Universal Banker for the Santa Fe Cerrillos branch to deliver exceptional customer service, handle teller transactions, open or update accounts, and promote bank products.

This full-time role requires cash handling experience and a strong service mindset, with training provided if banking is new. Candidates should have a High School Diploma or equivalent, be reliable, and ready to support clients in person and on the phone.

Qualifications

• Customer service experience is required.
• Cash handling experience is required.
• Banking experience is a plus, but training is provided.

Responsibilities

• Perform full service banking with a primary focus on service and sales to new and existing customers within the branch.
• Perform teller duties including cash transactions, open or update accounts, and provide information on other products and services.
• Ability to focus on and fulfill customer needs to maximize the customer experience on the phone and during branch visits.
• Meets/exceeds sales and referral goals and meets/exceeds individual and branch targets.
• Provide information to customers regarding promotions, contests, and new account options.

Skills

Customer Service

Cash Handling

Banking experience

Education

High School Diploma or equivalent

Job description

Sunflower Bank, N.A. is seeking an energetic Universal Banker for the Santa Fe Cerrillos branch to deliver exceptional customer service, handle teller transactions, open or update accounts, and promote bank products.

This full-time role requires cash handling experience and a strong service mindset, with training provided if banking is new. Candidates should have a High School Diploma or equivalent, be reliable, and ready to support clients in person and on the phone.