Customer-Focused Banking Specialist

First Convenience Bank; Portland (TX); On-site; USD 36,000 - 42,000; Full time

Job summary

First Convenience Bank is seeking a Personal Banker in Portland, Texas to deliver exceptional customer service, handle cash, and support customers with banking needs in a high-volume store environment. The role includes promoting bank products and services while maintaining accuracy and compliance.

Candidates should be at least 18, possess a high school diploma or equivalent, and be able to work flexible hours, including evenings and weekends.

Qualifications

• At least 18 years of age.
• High school diploma or equivalent or currently attending high school.
• Six months of retail or customer service experience preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Pass background investigation per company policy.
• Ability to work well in a team.

Responsibilities

• Provide exceptional customer service and handle cash in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Process deposits and cash transactions and balance daily operations.
• Cross-sell bank services and products to a diverse customer base, including Spanish speakers.
• Maintain accuracy and follow bank policies in all transactions.

Skills

Customer service

Sales skills

Cash handling

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

First Convenience Bank is seeking a Personal Banker in Portland, Texas to deliver exceptional customer service, handle cash, and support customers with banking needs in a high-volume store environment. The role includes promoting bank products and services while maintaining accuracy and compliance.

Candidates should be at least 18, possess a high school diploma or equivalent, and be able to work flexible hours, including evenings and weekends.