Customer-Focused Banking Advisor

Trustmark Bank; Meridian (MS); On-site; USD 38,000 - 48,000; Full time

Job summary

Trustmark Bank in Meridian, MS is seeking a Relationship Banker to identify customer needs and match them with bank products. You will proactively service, sell, and cross-sell deposits, loans, and related services while delivering an exceptional customer experience that aligns with Trustmark's standards.

Applicants should have at least a high school diploma or GED and 1 year of sales or customer service experience.

Qualifications

• High school diploma or GED required; associate degree acceptable in lieu of experience.
• One year of sales or customer service experience preferred.
• Able to learn Trustmark products and explain them clearly to customers.
• Comfortable handling routine transactions and balancing cash drawer.
• Strong verbal and written communication skills are essential.

Responsibilities

• Identify customer needs and refer appropriate bank products.
• Service, sell, and cross-sell deposit accounts, loans, and related services.
• Deliver exceptional customer experience following Trustmark standards.
• Safeguard assets and process transactions accurately (deposits, withdrawals, wires, etc.).
• Balance cash drawer daily and meet sales/referral goals quarterly.
• Make outreach calls to customers and prospects; comply with policies.

Skills

Exceptional customer service

Interpersonal communication

Detail-oriented

Time management

Professional appearance

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Trustmark Bank in Meridian, MS is seeking a Relationship Banker to identify customer needs and match them with bank products. You will proactively service, sell, and cross-sell deposits, loans, and related services while delivering an exceptional customer experience that aligns with Trustmark's standards.

Applicants should have at least a high school diploma or GED and 1 year of sales or customer service experience.