Relationship Banker II: Growth, Loans & Client Experience

Trustmark; Jackson (MS); On-site; USD 35,000 - 55,000; Full time

Job summary

Trustmark is seeking a Relationship Banker in Jackson, Mississippi, responsible for enhancing customer satisfaction through appropriate bank products and proactive service efforts. You'll coach associates, manage cash transactions, and meet sales goals while ensuring exceptional customer experiences.

Qualified candidates should have a high school diploma or GED and at least 2 years of customer service experience. This role requires strong communication and time management skills, along with the ability to learn financial guidelines.

Qualifications

• 2 years of face-to-face customer service or retail sales experience.
• Able to learn lending guidelines and process loans.
• Basic computer skills and ability to learn internal systems.

Responsibilities

• Coach and mentor other bank staff.
• Provide oversight for various transactions.
• Handle cash shipment and vault management.
• Identify customer needs and make referrals.

Skills

Customer service

Sales skills

Communication skills

Time management

Education

High school diploma or GED

Job description

Trustmark is seeking a Relationship Banker in Jackson, Mississippi, responsible for enhancing customer satisfaction through appropriate bank products and proactive service efforts. You'll coach associates, manage cash transactions, and meet sales goals while ensuring exceptional customer experiences.

Qualified candidates should have a high school diploma or GED and at least 2 years of customer service experience. This role requires strong communication and time management skills, along with the ability to learn financial guidelines.