Customer-Focused Bank Teller (Part-Time | Flexible Hours)

Community Bank, N.A.; South Hero (VT); Sur place; USD 23 000 - 30 000; Temps partiel

Avantages offerts par ce poste

11 paid holidays

Paid vacation

Medical, Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

Résumé du poste

Community Bank, N.A. is seeking a part-time Teller to serve as the friendly, professional face of the branch in Vermont. You will handle routine deposits, withdrawals, payments, and check cashing with identity and funds verification.

You will guide customers to the right services, promote digital tools, and support lobby operations while maintaining accuracy and security in a fast-paced environment. Training is provided, and travel to nearby branches may be required.

Qualifications

• Excellent interpersonal, listening, and communication skills with the ability to create positive customer interactions
• Strong attention to detail with accurate and proficient math skills
• Clear thinking, sound judgement, and the ability to stay focused in a fast-paced environment
• Ability to follow established procedures, prioritize tasks, and maintain confidentiality
• Comfort using computers, digital tools, and standard office applications; ability to learn and navigate banking systems
• Ability to build trust, demonstrate professionalism, and maintain composure during sensitive or involved customer situations
• Ability to identify customer needs and direct towards appropriate bank products and services
• Must consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence

Responsabilités

• Serve as a welcoming and professional first point of contact for customers entering the branch.
• Provide friendly, accurate, and efficient service while processing routine financial transactions, including deposits, withdrawals, payments, and check cashing with verification of customer identity and available funds.
• Engage customers in need-based conversations to understand how the bank can service their transactional needs.
• Identify opportunities to direct customers to appropriate team members for additional services or solutions.
• Educate customers on digital banking tools and self-service options to enhance convenience and confidence.
• Assist with routine inquiries and concerns, escalating more complex issues as appropriate.
• Support lobby management by helping guide customers to the right team member or service area.
• Answer incoming telephone calls promptly and professionally, directing inquiries and providing assistance in accordance with bank standards.

Connaissances

Interpersonal skills

Active listening

Communication

Formation

High School Diploma or GED

Description du poste

Community Bank, N.A. is seeking a part-time Teller to serve as the friendly, professional face of the branch in Vermont. You will handle routine deposits, withdrawals, payments, and check cashing with identity and funds verification.

You will guide customers to the right services, promote digital tools, and support lobby operations while maintaining accuracy and security in a fast-paced environment. Training is provided, and travel to nearby branches may be required.