Customer-First Bank Teller | Growth & Community Focus

Associated Bank; Town of Cottage Grove (WI); On-site; USD 48,712,000 - 65,789,000; Full time

Job summary

Associated Bank is seeking a Teller to deliver exceptional customer service, process transactions accurately, and promote banking solutions at our Wisconsin branches. This frontline role emphasizes collaboration, integrity, and community impact as you support customers with a range of financial services.

You will grow banking knowledge while working with a team that values service quality, compliance, and digital tools to enhance customer experiences.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Spanish language

Education

High school diploma or equivalent

Job description

Associated Bank is seeking a Teller to deliver exceptional customer service, process transactions accurately, and promote banking solutions at our Wisconsin branches. This frontline role emphasizes collaboration, integrity, and community impact as you support customers with a range of financial services.

You will grow banking knowledge while working with a team that values service quality, compliance, and digital tools to enhance customer experiences.