Customer-Focused Bank Teller | Flexible Hours & Growth

ESL-Federal-Credit-Unio; City of Rochester (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Wellness program

401k with match

Paid volunteer time

Learning & Development training

Job summary

ESL Federal Credit Union in Rochester, NY seeks a Teller to deliver excellent member service while processing transactions and building member relationships. The role is flexing across branches, requiring adaptability to meet business needs and branch coverage.

Highlights include competitive pay of $19.66 per hour, a robust benefits package, and opportunities for growth within a large, community-focused credit union.

Qualifications

• High School diploma or GED required.
• Flexibility to support branch needs.
• Attention to detail is essential.
• Desire to learn, grow, and develop.
• Passion to work with and help people.
• Confidence to recommend products and services.
• Ability to multitask in a fast-paced environment.
• 6–12 months Teller experience preferred.
• Prior sales and customer service experience preferred.
• Advanced education preferred.

Responsibilities

• Create a positive member experience.
• Assist members with processing financial transactions.
• Refer ESL products and services to members.
• Learn about the banking and finance industry.
• Gain exposure to various career opportunities at ESL.

Skills

Customer service

Cash handling

Flexibility

Attention to detail

Communication

Multitasking

Education

High School diploma or GED

Advanced education preferred

Job description

Flex Staff | Varies
Rochester, NY 14604, USA

Description

Hours:

40

Schedule:

Monday – Saturday with a day off during the week. Branch hours are Monday, Thursday & Friday 9:00 a.m. – 5:00 p.m., Tuesday & Wednesday 9:00 a.m. – 4:00 p.m., and Saturday 9:00 a.m. – 1:00 p.m. Must be flexible to meet current and future business needs.

ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.

Pay and Incentive Plan:

$19.66 per hour

In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success. Join us to be part of a team that values you and invests in your growth!

Being a Teller at ESL is more than a job, it's your unique journey. Since 2010, ESL has been consistently ranked one of the Best Workplaces in America by Great Place to Work ®. Great Place to Work and Fortune magazine has recently placed ESL on these prominent national lists as well:

• Best Workplaces for Millennials
• Best Workplaces for Women
• Best Workplaces in Financial Services and Insurance
• Best Workplaces in New York State

Additionally, for more than a decade, ESL has been a “Rochester’s Choice” award winner and a “Training Top 125” recipient!

ESL is currently seeking Tellers to provide excellent customer service through identifying member needs effectively, efficiently, and accurately while building relationships with ESL members.

As a Teller at ESL you will:

• Create a positive member experience
• Assist members with processing financial transactions
• Refer ESL products and services to members
• Learn about the banking and finance industry
• Gain exposure to various career opportunities at ESL

ESL has 33 branch locations throughout the Rochester and Finger Lakes regions. This position is flexing and floating throughout a majority of our branches until placement is made at one branch. You will be eligible to receive a $160.00 car allowance at the conclusion of the month.

Batavia

Brockport

Penfield

Chili

Pittsford

Webster

Long Pond

Twelve Corners (Brighton)

Mt. Read

Culver Ridge

Hudson Ave

Bulls Head (Downtown Rochester)

Chestnut Street (Downtown Rochester)

Merchants Walk (Downtown Rochester)

Goodman Street

Cobblestone (Victor)

Lake Ave

Tellers should possess the following:

• High School diploma or High School equivalency diploma required
• A high degree of flexibility to support branch needs
• Excellent attention to detail
• Desire to learn, grow, and develop
• Passion to work with and help people
• Confidence to recommend products and services
• Ability to remain flexible and multitask in a fast-paced environment
• 6-12 months of Teller experience preferred
• Prior sales and customer service experience preferred
• Advanced education preferred
• Demonstrate alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

Why work at ESL?

ESL is one of the largest and most successful federal credit unions in the country. We are locally owned and known for valuing people and sharing our success with our employees.

ESL offers a very generous compensation and benefits package including health, dental, life, 401k, vacation, paid holidays, performance incentives, and more.

We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.