Customer-Focused Bank Sales & Service Pro

First Citizens Bank; Thousand Oaks (CA); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Benefits package

Competitive pay

Job summary

First Citizens Bank is hiring a Sales and Service Representative in Thousand Oaks, CA. You will process transactions, educate customers about bank tools, and refer sales opportunities to the bank team. The role emphasizes service, accuracy, and proactive client engagement.

The position requires a High School Diploma or GED and at least 6 months of customer service, cash handling experience. Competitive benefits and pay are offered based on location and experience.

Qualifications

• High School Diploma or GED required with 6 months of customer service experience.
• Preferred experience in sales, banking is a plus.
• Knowledge of retail banking products is expected.

Responsibilities

• Foster partnerships, identify sales or referral opportunities, and address customer needs.
• Comply with regulations and bank policies to manage risks and ensure operational efficiency.

Skills

Communication

Customer Service

Sales

Adaptability

Teamwork

Flexibility

Education

High School Diploma or GED

Job description

First Citizens Bank is hiring a Sales and Service Representative in Thousand Oaks, CA. You will process transactions, educate customers about bank tools, and refer sales opportunities to the bank team. The role emphasizes service, accuracy, and proactive client engagement.

The position requires a High School Diploma or GED and at least 6 months of customer service, cash handling experience. Competitive benefits and pay are offered based on location and experience.