Customer-Focused After-Sales Solutions Engineer

WHES Energy Storage Systems; Germany (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading energy storage company is looking for an individual to deliver sales and consultation services while supporting technical training. The ideal candidate should have a Bachelor’s degree in relevant fields, along with strong communication, leadership, and technical writing skills. Responsibilities include developing project plans, optimizing installation processes, and preparing technical documents. Previous experience in the energy storage industry is preferred. This role is based in Ohio, United States.

Qualifications

• Fresh graduates are accepted if their major is electricity or related fields.
• Experience in energy storage industries is preferred.

Responsibilities

• Deliver sales, consultation service & technical training as needed.
• Collaborate with the Sales team to identify new business opportunities.
• Develop and deliver technical solutions & support on time.
• Generate detailed project plans and implement projects on time.
• Supervise ongoing projects and communicate progress with departments.
• Analyze testing results and provide high-quality reports.
• Design and conduct trials to optimize installation processes.
• Establish communication with customers to understand their needs.
• Translate customer requirements into product specifications.
• Prepare presentations and technical documentation.
• Support marketing department with promotion activities.
• Report results and progress accurately and timely.

Skills

Good communication skills

Leadership skills

Proficiency in Office software

Independent writing ability

Solid writing skills

High level of presentation

Education

Bachelor degree in electricity, electrical engineering, electrochemistry, or related majors

Job description

A leading energy storage company is looking for an individual to deliver sales and consultation services while supporting technical training. The ideal candidate should have a Bachelor’s degree in relevant fields, along with strong communication, leadership, and technical writing skills. Responsibilities include developing project plans, optimizing installation processes, and preparing technical documents. Previous experience in the energy storage industry is preferred. This role is based in Ohio, United States.