Customer-First Universal Banker I

United Community Bank

Coral Gables (FL)

On-site

USD 32,000 - 45,000

Full time

8 days ago

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Benefits offered by this job

Equal opportunity employer

Full-time

Job summary

United Community is seeking a Universal Banker I in Coral Gables, FL to deliver exceptional customer experiences while supporting financial wellness. You will handle everyday transactions, engage in needs-based conversations, and educate customers on banking tools and technology.

This role combines service and sales to strengthen relationships and ensure compliance with regulations. The position requires at least 1+ year of banking, cash handling, or retail experience, with strong communication

Qualifications

1+ years of banking, cash handling, or retail experience.
Demonstrated analytical, accuracy, and problem-solving skills.
Strong verbal and written interpersonal communication skills.

Responsibilities

Drive proactive needs-based sales conversations through interactions, service to sales, teller interactions, and appointment setting.
Maintain a comprehensive understanding of retail banking products and services.
Identify opportunities to enhance existing customer relationships and cultivate new ones by understanding customers' needs.
Deliver loan products with complete and accurate packages to minimize exceptions.
Identify opportunities and refer cross-sell banking products and services to other areas of the bank.
Educate customers on using technology and banking tools and resources.
Apply product and service knowledge to solve customer problems.
Process deposits, withdrawals, and other routine transactions with accuracy and confidentiality.
Ensure adherence to banking regulations and internal policies.