Customer-First Team Member — Fast-Casual Dining

Potbelly Sandwich Works; Waukegan (IL); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA and HSA with Employer Contribution

Commuter Benefit Program

Retirement Savings 401(k) with company

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly Sandwich Works in Illinois is seeking friendly, outgoing associates to join a fast-paced, guest‑facing team. You will prepare and serve meals with a focus on accuracy, speed, and a welcoming smile in a bustling shop environment.

We offer competitive pay with tips, comprehensive benefits including medical/dental/vision, 401(k) with company match, paid parental leave, commuter benefits, and a path for career growth within a growing national brand.

Qualifications

• Must be at least 16 years old.
• Friendly, customer-first mindset with ability to thrive in a fast-paced, energetic environment.
• Strong written and verbal communication skills.

Responsibilities

• Work multiple stations as directed by a Shift Leader or Manager.
• Provide fast, friendly and efficient service to customers.
• Restock food line, chips and cooler and maintain cleanliness.
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream) efficiently.
• Operate cash register and handle cash procedures.

Skills

Customer service

Communication skills

Team player

Friendly demeanor

Fast-paced environment

Job description

Potbelly Sandwich Works in Illinois is seeking friendly, outgoing associates to join a fast-paced, guest‑facing team. You will prepare and serve meals with a focus on accuracy, speed, and a welcoming smile in a bustling shop environment.

We offer competitive pay with tips, comprehensive benefits including medical/dental/vision, 401(k) with company match, paid parental leave, commuter benefits, and a path for career growth within a growing national brand.