Customer-First Service Scheduler & Dispatcher

The JOY FM; Augusta (ME); On-site; USD 36,000 - 48,000; Full time

Job summary

Yohe Plumbing, Heating and Air is seeking a dedicated Dispatcher to join our office-based team in Augusta, ME. You will answer calls, coordinate schedules, and communicate with customers to arrange service appointments, ensuring smooth daily operations.

The ideal candidate demonstrates excellent customer service, multi-tasking skills, and basic billing ability. This role offers full-time hours and a supportive, local work environment.

Qualifications

• Excellent customer service skills.
• Ability to multi-task effectively.
• Basic billing ability or experience.

Responsibilities

• Answering calls and scheduling appointments for customers.
• Coordinate daily dispatch for service technicians and customers.

Skills

Customer service

Multi-tasking

Billing basics

Job description

Yohe Plumbing, Heating and Air is seeking a dedicated Dispatcher to join our office-based team in Augusta, ME. You will answer calls, coordinate schedules, and communicate with customers to arrange service appointments, ensuring smooth daily operations.

The ideal candidate demonstrates excellent customer service, multi-tasking skills, and basic billing ability. This role offers full-time hours and a supportive, local work environment.