Customer-First Service Manager

Hy-Vee; Orange City (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

Hy-Vee in Iowa seeks a Service Manager in the Grocery department. You will provide prompt, efficient and friendly customer service, supervise and coordinate activities of employees, and ensure customers’ needs are met. You will lead by example and maintain a positive, team-oriented store environment.

Responsibilities include planning schedules, overseeing daily operations, training staff, ensuring safety and policy compliance, and delivering outstanding shopping experiences to customers.

Qualifications

• High School diploma or equivalent required.
• Two years or more of related work experience preferred.
• Strong customer service and leadership skills.

Responsibilities

• Provide prompt, friendly customer service and treat customers as the most important people in the store.
• Supervise and coordinate activities of employees and handle store operations.
• Plan, prepare, and adjust work schedules and assign employees to duties.

Skills

Customer service

Leadership

Teamwork

Communication

Education

High School diploma or equivalent

Job description

Hy-Vee in Iowa seeks a Service Manager in the Grocery department. You will provide prompt, efficient and friendly customer service, supervise and coordinate activities of employees, and ensure customers’ needs are met. You will lead by example and maintain a positive, team-oriented store environment.

Responsibilities include planning schedules, overseeing daily operations, training staff, ensuring safety and policy compliance, and delivering outstanding shopping experiences to customers.