Customer-First Service Advisor: Scheduling & Estimates

pagemployeejobboard; Indianapolis (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth opportunities

Job summary

Penske Honda, part of Penske Automotive Group, seeks an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will act as the liaison between customers and the service department, scheduling appointments, reviewing service history, and communicating maintenance needs and costs clearly.

We value integrity, teamwork, and excellence, offering comprehensive benefits, career growth, and a supportive environment in a Fortune 500 company.

Qualifications

• High school diploma or equivalent or equivalent combination of education and experience.
• Demonstrated interest in delivering exceptional customer experiences.
• Basic knowledge of automotive service processes and documentation.

Responsibilities

• Serve as the liaison between customers and the service department.
• Schedule appointments and review service history with customers.
• Relay information about vehicle maintenance and repairs to customers.
• Provide accurate cost estimates for services and repairs.

Skills

Customer experience

Communication

Team player

Organizational skills

Fast-paced environment

Automotive knowledge

Time management

Education

High school diploma or equivalent

Tools

Technical manuals

Job description

Penske Honda, part of Penske Automotive Group, seeks an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will act as the liaison between customers and the service department, scheduling appointments, reviewing service history, and communicating maintenance needs and costs clearly.

We value integrity, teamwork, and excellence, offering comprehensive benefits, career growth, and a supportive environment in a Fortune 500 company.