Customer-First Self-Checkout & Store Associate

Houchens Food Group; Hardinsburg (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Houchens Food Group is seeking a Shopper Attendant for the Grocery department. You will welcome customers, answer questions about products, and assist at Self-Checkout to ensure a smooth shopping experience. The role requires strong communication, basic math, and the ability to stay calm under pressure.

You will gain knowledge of department products and contribute to a safe, efficient store environment. Additionally you will promote trust among associates, monitor safety procedures, report

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Greet and invite customers to use Self-Checkout, anticipate customer's needs, provide assistance and thank them for shopping with us.
• Demonstrate new features to customers.
• Report pricing and Self-Checkout discrepancies to the Manager on Duty.
• Responsible for reducing the amount of customer interventions at Self-Checkout.
• Understand the Point of Sale (POS) system, acceptable payment types and various checkout best practices.
• Display a positive attitude.
• Stay current with present, future, seasonal and special ads.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Collaborate with team members to encourage teamwork.
• Report all safety risks or issues, and illegal activity: including robbery, theft or fraud.
• Adhere to all local, state, federal laws and company guidelines.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
• Other job-related tasks as assigned.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Stand/walk for long shifts

Job description

Houchens Food Group is seeking a Shopper Attendant for the Grocery department. You will welcome customers, answer questions about products, and assist at Self-Checkout to ensure a smooth shopping experience. The role requires strong communication, basic math, and the ability to stay calm under pressure.

You will gain knowledge of department products and contribute to a safe, efficient store environment. Additionally you will promote trust among associates, monitor safety procedures, report