Customer-First Sales & Tech Repair Associate

Batteries Plus Bulbs; Morehead City (NC); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

SIMPLE IRA

Paid Vacation

Training and Development

Bonus plans

Employee Discount

Job summary

Batteries Plus Bulbs is seeking a customer-focused associate to consultatively sell batteries, light bulbs, and accessories to retail and commercial customers. You may also fix iPhones, iPads and other devices, test batteries, and assist with installations.

The role requires lifting 50+ pounds, a valid driver’s license or reliable transportation, and a team-oriented, safety-conscious approach. Responsibilities include greeting customers, identifying needs, suggesting add-ons, operating the POS,

Qualifications

• H.S. diploma/equivalent and 6 months prior work experience preferred or equivalent combination of education and experience.
• Prior retail experience preferred but not required.
• Ability to gain quick and solid understanding of company's products, processes, point of sale, and cross reference systems.
• Good listening and verbal communication skills with a customer focus.
• Must possess and use organizational and analytical problem solving skills.
• Ability to handle multiple projects/tasks to effectively prioritize, follow up, and meet deadlines with multiple tasks and projects.

Responsibilities

• Greet customers promptly, determine needs and answer questions.
• Suggest needed sales add-on items, participate in retail store and commercial sales activities to achieve sales goals.
• Ask questions to identify potential commercial customers.
• Operate computer/cash register to initiate and complete sales transactions.
• Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner.
• Maintain the facility, inventory, property, and customer service levels to management standards.
• Develop and maintain current knowledge of product and service offerings
• Adhere to general and specific safety standards
• Engage as a 'can-do' team member. Proactively follow through on commitments and/or tasks needing to be performed.
• Rotate and stock inventory; perform inventory counts as required.
• Install batteries, perform tests and tech work.
• Load, unload, and deliver or arrange delivery of products.
• Organize daily recovery of displays to achieve full store appearance.
• Maintain retail shelf label pricing.
• Build displays; setting up & taking down shelves and fixtures.
• Prepare store for daily opening and closing.

Skills

Customer service

Sales skills

Communication

Team orientation

Problem solving

Organizational skills

Physical ability

POS systems

Education

High school diploma

Tools

POS systems

Job description

Batteries Plus Bulbs is seeking a customer-focused associate to consultatively sell batteries, light bulbs, and accessories to retail and commercial customers. You may also fix iPhones, iPads and other devices, test batteries, and assist with installations.

The role requires lifting 50+ pounds, a valid driver’s license or reliable transportation, and a team-oriented, safety-conscious approach. Responsibilities include greeting customers, identifying needs, suggesting add-ons, operating the POS,