Customer-Focused Battery & Tech Specialist

batteriesplusjobs; Madison (WI); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Growth opportunities

Job summary

Batteries Plus is seeking a Store Associate to greet customers, diagnose needs, and guide them to the best battery and power solutions in a fast-paced store environment.

You will handle transactions, assist with basic technical services like testing and installation, and maintain organized displays while keeping safety standards with PPE. This role emphasizes teamwork and customer-first service in a physical retail setting.

Qualifications

• High school diploma or equivalent preferred.
• Prior retail or customer service experience is a plus.
• Strong communication skills and a customer-first mindset.
• Team player with professionalism, problem-solving, and conflict-resolution skills.
• Comfortable with basic math and cash register operation.
• Ability to lift up to 50 lbs. and perform regular standing, walking, and hands-on tasks.
• Valid driver's license and clean driving record.

Responsibilities

• Greet customers and provide friendly, knowledgeable service.
• Assess customer needs, recommend products, and explain promotions or warranties.
• Perform sales transactions, operate the register, and handle payments accurately.
• Assist with technical services, including battery testing, installation, and rebuilds.
• Load, unload, and stock products while maintaining organized displays.
• Support store upkeep, including cleaning, stocking, and maintaining safety standards.
• Follow all safety rules and wear proper Personal Protective Equipment (PPE).

Skills

Customer service

Communication

Team player

Problem solving

Conflict resolution

Cash handling

Safety awareness

Education

High school diploma or equivalent

Tools

Cash register

Job description

Batteries Plus is seeking a Store Associate to greet customers, diagnose needs, and guide them to the best battery and power solutions in a fast-paced store environment.

You will handle transactions, assist with basic technical services like testing and installation, and maintain organized displays while keeping safety standards with PPE. This role emphasizes teamwork and customer-first service in a physical retail setting.