Customer-First Sales Pro

Belk, Inc.; Charlotte (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Belk, Inc. is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, building relationships, and processing transactions.

This hourly role focuses on driving sales, maintaining visual standards, and supporting store operations to meet objectives. You will greet customers, offer product recommendations, handle inquiries and returns professionally, and stay informed on promotions and policies to ensure accurate information.

Qualifications

• Outstanding customer service and communication skills.
• Ability to learn product knowledge quickly.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Demonstrate ownership in achieving personal goals, store objectives, and daily priorities.
• Greet customers warmly and provide personalized service to enhance shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and handle inquiries, returns, and concerns professionally.
• Maintain visually appealing selling areas, merchandise presentation standards, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools to boost product knowledge, selling skills, and performance; stay informed on products, promotions, policies, and store events.
• Contribute to a positive store culture by building connections with teammates and sharing knowledge.
• Support store operations by assisting with fulfillment, pricing, promotional sets, product placement, and other tasks.
• Follow asset protection procedures, safety guidelines, and security protocols to minimize risk.

Skills

Customer service

Communication

Product knowledge quick learning

Job description

Belk, Inc. is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, building relationships, and processing transactions.

This hourly role focuses on driving sales, maintaining visual standards, and supporting store operations to meet objectives. You will greet customers, offer product recommendations, handle inquiries and returns professionally, and stay informed on promotions and policies to ensure accurate information.