Customer-First Sales Associate — 30% Employee Discount

Carters Inc.; Greensburg (Westmoreland County); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Discount 30%

Referral bonuses

Tuition assistance

ESL program

Development programs

Job summary

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip Hop, and Little Planet brands.

As a Sales Associate you’ll welcome customers, explain styles and benefits, resolve issues, assist with omnichannel shopping, process transactions, stock shelves, and share current promotions and loyalty programs. Join an inclusive team that values caring, teamwork, growth, and flexible schedules to fit your life.

Qualifications

• Positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Communication

Multitasking

Positive mindset

Job description

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip Hop, and Little Planet brands.

As a Sales Associate you’ll welcome customers, explain styles and benefits, resolve issues, assist with omnichannel shopping, process transactions, stock shelves, and share current promotions and loyalty programs. Join an inclusive team that values caring, teamwork, growth, and flexible schedules to fit your life.