Customer-First Retail Team Lead & Store Ops

Dollar General Corporation; Keosauqua (IA); On-site; USD 38,000 - 52,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, well-organized store focused on customers. Working under the Store Manager, you will supervise staff, manage merchandise presentation, handle deposits, and support profitability while protecting assets.

The role includes stocking, cashier duties, scheduling, training, and enforcing company policies. You may lead in the Store Manager's absence, ensuring smooth operations and excellent service.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.
• Ability to lead; strong customer service and communication skills.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal skills

Communication skills

Problem solving

Organizational skills

Reading diagrams

Math skills

Cash handling

Cashier duties

Education

High school diploma

Tools

Cash register

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help maintain a clean, well-organized store focused on customers. Working under the Store Manager, you will supervise staff, manage merchandise presentation, handle deposits, and support profitability while protecting assets.

The role includes stocking, cashier duties, scheduling, training, and enforcing company policies. You may lead in the Store Manager's absence, ensuring smooth operations and excellent service.