Customer-First Retail Sales Pro

JD Sports NA; Steubenville (OH); On-site; USD 14,000 - 19,000; Part time

Job summary

JD Sports NA in Steubenville, OH is seeking a Sales Associate to deliver quality customer service and drive product sales in the Operations department. The role emphasizes knowledge of product areas and creating a positive shopping experience that builds long-term customers.

The position is hourly, non-exempt, and reports to the Store Manager, with emphasis on promoting merchandise and servicing customers during peak periods while maintaining store standards.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team-player focused on outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service and assist customers entering the store.
• Promote and sell services and merchandise offered by the organization.
• Set and monitor sales goals and track progress.
• Follow company policies, procedures, and standards as listed in manuals.
• Assist in daily store operations including shipments and maintenance.
• Present merchandise to promote sales following the product knowledge guidelines.
• Aim to meet or exceed sales targets and promote promotions.

Skills

Customer service

Communication

Job description

JD Sports NA in Steubenville, OH is seeking a Sales Associate to deliver quality customer service and drive product sales in the Operations department. The role emphasizes knowledge of product areas and creating a positive shopping experience that builds long-term customers.

The position is hourly, non-exempt, and reports to the Store Manager, with emphasis on promoting merchandise and servicing customers during peak periods while maintaining store standards.