Sales Associate: Customer Experience Champion

JD Sports NA; Columbus (MS); On-site; USD 10,000 - 15,000; Part time

Job summary

JD Sports NA in Columbus, MS is seeking a Sales Associate to deliver quality customer service and drive product sales. You will become proficient in our product areas and uphold all store policies and standards, promoting every sale and promotion while representing the brand.

You will assist customers, support store operations, and work as part of a team to meet or exceed sales goals. The role requires strong communication, a proactive attitude, and attention to detail to ensure a smooth,

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service highlighted in the customer service manual, helping customers as they enter the store and during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Set goals to grow and improve selling skills and track overall sales.
• Uphold all company policies, procedures, and standards listed in manuals.
• Assist in daily store operations including completing work lists, clean up lists, weekly shipments, and maintenance.
• Utilize presenting merchandise to promote and sell goods per the product knowledge manual.
• Aim to consistently achieve and exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring internal control procedures are effective and reporting potential fraud risk.

Skills

Customer service

Interpersonal communication

Fast-paced environments

Initiative / self-starter

Attention to detail

Team player

Job description

JD Sports NA in Columbus, MS is seeking a Sales Associate to deliver quality customer service and drive product sales. You will become proficient in our product areas and uphold all store policies and standards, promoting every sale and promotion while representing the brand.

You will assist customers, support store operations, and work as part of a team to meet or exceed sales goals. The role requires strong communication, a proactive attitude, and attention to detail to ensure a smooth,